Support
We read every message
Questions, a story that did not play, a subscription you want to cancel, or an idea for the next story: write to hello@northernlightstories.com. We answer within two working days.
Common questions
How do I cancel? Subscriptions are managed by Apple. On your iPhone: Settings, your name, Subscriptions, Northern Light Stories, Cancel. You keep access until the end of the paid period.
Does the story keep playing with the phone locked? Yes. Lock the phone and lower the screen; the story stops by itself at the end, and the sleep sound continues for 30 minutes.
Which story is free? The Bear Who Forgot How to Relax, in full, without an account.
Restore a purchase on a new phone: open any locked story, tap Unlock, then "Restore purchases". Use the same Apple ID as the original purchase.
Español
Ayuda
Escríbenos a hello@northernlightstories.com. Respondemos en dos días laborables.
Cancelar: las suscripciones las gestiona Apple. En el iPhone: Ajustes, tu nombre, Suscripciones, Northern Light Stories, Cancelar. Mantienes el acceso hasta el final del periodo pagado.
Restaurar una compra: abre un cuento bloqueado, toca Desbloquear y luego "Restaurar compras", con el mismo Apple ID.
Northern Light Stories · northernlightstories.com · Denmark